We ask that you arrive 10 minutes early to fill out your health history form. Arriving on time is important to ensure we are able to provide a complete spa experience. *Timing includes 10 minutes for dressing/undressing. (ie. 60 minute massage includes 50 minutes of hands on service and 10 minutes of dress/undress time)* In cases where you are 15 minutes or more late, we will call to reschedule your appointment.
Policies
Arrival
Walk-ins are welcome upon availability.
After booking a service, please check your email to fill out any health history form that may be required for your service. A credit card is required to book any service and/or parties. To avoid cancellation fees, please notify us 24 hours in advance if you need to cancel your appointment and 12 hours in advance to reschedule. Same day cancellations will be charged 50% of the service total, and no-shows will be charged in full. Complimentary confirmation calls are made for all appointments one day prior to the reserved date.
Appointments and Cancellations
Gift Certificates
Gift certificates are available for salon and spa services including tanning. Gift Certificates will expire after 2 years. They can be purchased online or in store.
Satisfaction Guaranteed
We guarantee our products and services 100%. If you are unhappy with your product, bring it back within 10 days and we will find one that better suits your needs. Refunds are given for exchange or in-store credit only.
Items under warranty can be returned within warranty time frame and under the specifications of the company.
(i.e. Clarisonic, flat irons, blow dryers, curling irons)