Privacy & Data Policy

Serenity Day Spa & Salon cares about your privacy. This page explains what information we collect, why we collect it, and how we protect it, in clear, simple terms.

Effective Date: January 28, 2026

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What Information We Collect

When you book an appointment, fill out a form, or interact with us, we may collect:

• Your name

• Your phone number

• Your email address

• Appointment details and service history

• Gift card, membership, or purchase information

• Anything you choose to share with us in messages or forms

When you visit our website, we may also automatically collect basic tech info (like your device type or which pages you visit). This helps us understand what’s working on our site and improve it.

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Why We Collect It

We use your information to:

• Book and manage your appointments

• Send confirmations and reminders

• Contact you if something changes with your appointment

• Send promotions or updates only if you opt in

• Improve our services and customer experience

We do not sell your information to anyone. Ever.

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Emails and Text Messages

If you sign up for emails or texts:

• You might receive appointment reminders, special offers, and updates

• Message and data rates may apply depending on your phone plan

• You can unsubscribe anytime by clicking "unsubscribe" in an email or texting STOP to a message

Signing up is always your choice.

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How We Protect Your Information

We use trusted systems for booking, payments, and communication. We protect your data by:

• Limiting access to staff who need it to do their job

• Using secure, password-protected systems

• Working with reputable software providers

No system is perfect, but we take your privacy seriously and do our best to keep your information safe.

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Who We Share Information With

We only share information when necessary with:

• Booking and scheduling platforms

• Payment processors

• Email and text messaging services

These companies are only allowed to use your information to help us run our business. They cannot use it for their own marketing.

We may also share information if required by law.

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Cookies and Website Tracking

Our website may use cookies (small files stored on your device) to help the site work better. You can turn cookies off in your browser settings if you prefer.

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Your Rights

You can:

• Ask what information we have about you

• Ask us to correct your information

• Ask us to delete your information (unless we need to keep it for legal or business reasons)

• Unsubscribe from marketing anytime

Just contact us using the info below.

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Children’s Privacy

We do not knowingly collect information from children.

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Changes to This Policy

We may update this policy occasionally. If we do, we’ll update the date at the top of this page.

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Contact Us

If you have questions about your privacy or this policy, contact us:

Serenity Day Spa & Salon
1102 N Jackson, Magnolia, AR 71753
sdsmagnolia@gmail.com

870.234.4000

This policy reflects our commitment to respecting your privacy. For full legal compliance, a lawyer review is recommended.